SiteGPT | Custom AI Chatbot Builder for Your Website
In today’s fast-paced digital landscape, providing instant, accurate, and 24/7 customer support is no longer a luxury—it’s a necessity. Customers expect immediate answers, and businesses that fail to deliver risk losing valuable leads and loyalty. The challenge, however, lies in scaling support without exponentially increasing costs and human resources. This is where the power of artificial intelligence comes into play. SiteGPT emerges as a leading solution, offering a powerful platform to build a Custom ChatGPT for your website, transforming your data into an intelligent, automated support agent. This article provides a comprehensive overview of SiteGPT, exploring its features, pricing, and unique advantages, guiding you on how to leverage this cutting-edge AI Chatbot to revolutionize your customer engagement and streamline your operations. Forget complex coding and lengthy development cycles; SiteGPT empowers you to deploy a sophisticated Website Chatbot in minutes, automating customer support and driving business growth.
Unpacking the Core Features of SiteGPT

SiteGPT is more than just a chatbot; it’s a comprehensive knowledge management and customer interaction tool. Its feature set is designed for simplicity, power, and deep customization, ensuring the chatbot not only answers questions but also aligns perfectly with your brand identity and business goals.
Effortless No-Code Setup and Data Integration
The cornerstone of SiteGPT is its accessibility. You don’t need to be a developer or an AI expert to create a powerful chatbot. The platform’s intuitive interface allows you to train your AI Chatbot using a wide array of data sources. Simply provide links to your website pages, sitemaps, or upload documents directly. SiteGPT supports various file formats, including PDF, DOCX, and TXT, enabling you to build a comprehensive knowledge base from your existing help docs, product manuals, and internal guides. This no-code approach democratizes customer support automation, allowing marketers, business owners, and support managers to build and deploy a fully functional chatbot without writing a single line of code. The system automatically crawls, parses, and indexes your content, making it instantly available for the chatbot to use in its responses.
Deep Customization and Brand Alignment
A generic chatbot can feel impersonal and detached from your brand. SiteGPT addresses this by offering extensive customization options. You can give your chatbot a unique name, define its personality and tone of voice (e.g., friendly, professional, witty), and set a custom base prompt to guide its behavior. This ensures the Custom ChatGPT you create interacts with users in a way that reflects your brand’s values. Furthermore, you can customize the chatbot’s appearance, including the color scheme, logo, and welcome messages, to seamlessly integrate it with your website’s design. This level of personalization creates a cohesive user experience, making the chatbot feel like a natural extension of your team rather than a third-party add-on.
Advanced Capabilities: From Lead Generation to Multi-Language Support
SiteGPT extends beyond simple Q&A. It’s a tool built for business growth. The chatbot can be configured to collect user information, such as names and email addresses, turning support interactions into valuable lead-generation opportunities. For complex queries that require human intervention, you can set up escalation pathways that forward the conversation and user details to your support team via email. One of its most powerful features is the integration with Zapier, which connects your chatbot to over 5,000 applications. This allows you to automate workflows like adding leads to a CRM, creating support tickets in systems like Zendesk or Jira, or sending notifications to a Slack channel. Additionally, SiteGPT supports over 95 languages, enabling you to offer instant support to a global audience, making it an indispensable tool for international businesses.
Transparent Pricing for Every Business Size
SiteGPT offers a clear and scalable pricing structure designed to accommodate everyone from startups to large enterprises. The plans are based on usage, ensuring you only pay for what you need. Let’s break down the available tiers.
| Feature | Starter | Growth | Business |
|---|---|---|---|
| Price | $49/month | $149/month | $499/month |
| Messages per Month | 2,000 | 5,000 | 20,000 |
| Chatbots | 1 | 3 | 10 |
| Data Sources | 100 | 500 | 2,000 |
| File Upload Size | 20 MB | 50 MB | 100 MB |
| Remove “Powered by” | No | Yes | Yes |
| Zapier Integration | No | Yes | Yes |
| Chat History | Yes | Yes | Yes |
| API Access | No | No | Yes |
The Starter plan is perfect for small businesses or individuals looking to add a basic Website Chatbot to their site. It provides a generous 2,000 messages per month and allows you to train the bot on up to 100 data sources. For growing businesses that require more capacity and branding control, the Growth plan is the ideal choice. It triples the chatbot count, increases message and data source limits, and crucially, allows you to remove the “Powered by SiteGPT” branding for a fully white-labeled experience. This plan also unlocks the powerful Zapier integration, enabling advanced customer support automation. The Business plan is tailored for large organizations with high traffic volumes and a need for deeper integration. It offers the highest limits, API access for custom solutions, and priority support, making it the ultimate package for scaling your AI-driven customer service.
Why SiteGPT Stands Out: A Competitive Edge
In a market with numerous chatbot solutions, SiteGPT distinguishes itself through a unique combination of user-friendliness, powerful data handling, and transparent value. While many platforms offer basic keyword-based bots, SiteGPT provides a genuine Custom ChatGPT experience, powered by advanced large language models. This means it doesn’t just match keywords; it understands context, nuance, and intent, providing more accurate and human-like responses.
Let’s compare SiteGPT to other common solutions:
| Aspect | SiteGPT | Generic Live Chat | Basic Keyword Bots |
|---|---|---|---|
| Response Time | Instant, 24/7 | Dependent on agent availability | Instant, 24/7 |
| Setup Complexity | No-Code, minutes | Requires agent setup & training | Often requires rule-building |
| Knowledge Source | Your entire website, docs, PDFs | Relies on human agent knowledge | Limited, pre-defined Q&A |
| Scalability | Highly scalable with fixed cost | Low scalability, high cost | Scalable but unintelligent |
| Lead Generation | Built-in and Zapier-integrated | Manual or basic forms | Limited to no capability |
| Cost-Effectiveness | High ROI through automation | High operational cost | Low cost, low value |
The primary benefit of SiteGPT is its ability to create a truly intelligent AI Chatbot that learns directly from your own content. This eliminates the tedious process of manually creating question-and-answer pairs. Unlike live chat, which requires constant human staffing, SiteGPT works around the clock to resolve up to 80% of common customer inquiries automatically. This frees up your human agents to focus on high-value, complex issues that require a personal touch. The deep integration capabilities via Zapier and API (on the Business plan) further set it apart, allowing businesses to embed intelligent automation directly into their existing operational workflows, creating a seamless bridge between customer interaction and back-end processes.
Getting Started: Your 4-Step Guide to Launching Your AI Chatbot
Deploying a SiteGPT chatbot is remarkably straightforward. The platform is designed to get you from sign-up to a live, functioning Website Chatbot in under five minutes. Here’s a simple guide to get you started.
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Create Your Chatbot and Add Data Sources After signing up at sitegpt.ai, your first step is to create a new chatbot. The dashboard will prompt you to add your data sources. You can start by simply entering your website’s URL. SiteGPT will automatically crawl and index the content. You can supplement this by uploading files like FAQs, product documentation (PDFs, DOCX), or pasting raw text. The more comprehensive your data, the smarter your chatbot will be.
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Customize Your Chatbot’s Persona and Appearance Navigate to the chatbot settings to personalize its behavior and look. Give it a name that suits your brand, like “Support Bot” or “Info Assistant.” In the “Base Prompt” section, you can define its personality—for example, instruct it to be “friendly, helpful, and always ask for the user’s email if it cannot answer a question.” Then, adjust the color scheme and upload your logo to match your website’s branding perfectly.
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Test and Refine Before going live, use the built-in testing interface to interact with your AI Chatbot. Ask it questions you anticipate your customers will have. This helps you identify any gaps in its knowledge base. If it struggles with a particular topic, you can add more relevant documents or web pages to improve its accuracy.
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Embed on Your Website Once you’re satisfied with your chatbot’s performance, it’s time to install it. SiteGPT provides a simple HTML snippet to embed the chat widget on your site. Just copy the code and paste it into the
<head>or<body>section of your website’s HTML.<!-- Example SiteGPT Embed Code --> <script src="https://sitegpt.ai/chat-widget.js" data-chatbot-id="YOUR_CHATBOT_ID" defer> </script>That’s it! The chatbot widget will now appear on your website, ready to engage with visitors and provide instant support.
Conclusion: The Future of Customer Interaction is Here
SiteGPT is a game-changer for businesses of all sizes seeking to enhance their customer experience and operational efficiency. By offering a powerful, no-code platform for creating a Custom ChatGPT, it puts the transformative power of AI into the hands of everyone. Its ability to learn from your unique content ensures that the support provided is not only instant but also accurate and contextually relevant. From automating responses to common queries and generating leads to supporting a global customer base in multiple languages, SiteGPT delivers a comprehensive solution that drives tangible results. If you’re ready to reduce support tickets, increase customer satisfaction, and unlock the potential of customer support automation, building your own AI Chatbot with SiteGPT is the definitive next step.
Visit sitegpt.ai today to start your free trial and discover how easily you can build a smarter Website Chatbot for your business.